Generator (genset) servicing and repair across Zambia
Scheduled preventive service and emergency repair for generator fleets nationwide, under a 48-hour response SLA — priced in clear kVA bands, not vague call-out rates.
Scheduled preventive service
Routine service per genset with genuine consumable parts and a certified service visit: oil and filters, fuel system, coolant and belts, battery and charging, load and transfer checks, and a written service report. Pricing is banded by generator size — up to 20 kVA, above 20 and below 65 kVA, and 65 kVA and above — so every site falls into exactly one band and there are no surprises.
Emergency repair and call-out
Breakdown attendance under a 48-hour response service level agreement, nationwide — including the provinces most contractors will not travel to, such as Western, Muchinga and Luapula.
The electrical side others skip
Most generator companies are mechanics. We are electronics engineers: AVRs, excitation and charging circuits, engine control units and controller boards, automatic transfer switches, battery chargers and the synchronising and protection relays. When a controller board is discontinued, we can design the replacement.
Fleet management
National fleets are logged unit by unit with service history, so the report tells you which sites are costing you and which gensets are due.
Questions we are asked
Do you service generator fleets across the country?
Yes — scheduled service and emergency repair nationwide, including remote provinces, under a 48-hour response SLA.
How is generator servicing priced?
In kVA bands: up to 20 kVA, above 20 to below 65 kVA, and 65 kVA and above — a fixed price per service per genset, including consumable parts.
Can you repair the generator controller or AVR?
Yes. Controller boards, AVRs, excitation and charging circuits and transfer switches are electronics work, which is exactly what we do.
Do you do emergency call-outs?
Yes, under an SLA with a 48-hour response commitment.
Related
Tell us what failed.
A photo of the unit and its nameplate on WhatsApp is enough to start.